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Refunds cannot necessarily be given if the item or bicycle was ordered specifically from our supplier to fulfil the initial order. ![]() Specialized airtool blast manuals#Items need to be in resalable condition in original packaging including all warranty cards, manuals and accessories. Goods must be returned intact, unused, undamaged, clean or not having been fitted to a bike. If you wish to return or exchange any unwanted item(s) for any reason, you can return the item(s) to the original store it was purchased from within 28 days. RETURNING AN UNWANTED PURCHASE FOR REFUND OR EXCHANGE IN STORE This will need to be emailed to the relevant store or The customer making a return will be held liable for costs arising from any damage that occurs to the item(s) when returning to any of our stores. Within this period, we will also require images of the damage to the packaging and its contents. If an order(s) is broken or spoiled when it is delivered, please notify us within 48 hours of delivery otherwise the returns policy no longer applies. Specialized airtool blast full#Our returns policy does not affect your statutory rights, full details of which can be obtained from any Trading Standards Department or Citizen’s Advice Bureau. Credit and debit card refunds must be made to the same card used for the original purchase.įor hygiene reasons, we are unable to accept returns of face masks or cycling underwear whereby the item has been removed from its packaging. Refunds will be processed using the same method of payment used for the original purchase. All refunds under this returns policy will be paid within 30 days of us receiving the returned goods. Only the original purchaser has the right to return faulty goods.ĭue to the high incidence of fraud we regret that we are unable to offer any refund without a valid receipt. For more information please visit Not all products offered by Secure Trust Bank T/A V12 Retail Finance are regulated by the FCA.In any circumstance of delivery damage, warranty claim or return, please email: to request the appropriate forms. Specialized airtool blast registration#Secure Trust Bank Plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority with registration number 204550. Registered Office: Yorke House, Arleston Way, Solihull, B90 4LH. which is registered in England and Wales: 541132. We may receive a commission if your application is successful, and the amount may vary depending on the product chosen and the amount of credit taken out.Ĭonsumer credit services are only available to over 18s and subject to status.Ĭredit is provided by V12 Retail Finance Limited, a trading name of Secure Trust Bank Plc. Revolution Cycles Ltd is authorised and regulated by the Financial Conduct Authority, Registration Number 726231.Ĭredit provided subject to age and status. Revolution Cycles Ltd acts as a broker and not the lender and only offers finance from Secure Trust Bank PLC T/A V12 Retail Finance. Rutland Cycling Ltd is authorised and regulated by the Financial Conduct Authority, Registration Number 800269. Rutland Cycling Ltd acts as a broker and not the lender and only offers finance from Secure Trust Bank PLC T/A V12 Retail Finance. Specialized Concept Store (Newbury) Ltd is authorised and regulated by the Financial Conduct Authority, Registration Number 650146. Specialized Concept Store (Newbury) Ltd acts as a broker and not the lender and only offers finance from Secure Trust Bank PLC T/A V12 Retail Finance. Specialized Concept Store (Harrogate) Ltd is authorised and regulated by the Financial Conduct Authority, Registration Number 670987. Specialized Concept Store (Harrogate) Ltd acts as a broker and not the lender and only offers finance from Secure Trust Bank PLC T/A V12 Retail Finance. Specialized Concept Store (Chester) Ltd is authorised and regulated by the Financial Conduct Authority, Registration Number 677084. Specialized Concept Store (Chester) Ltd acts as a broker and not the lender and only offers finance from Secure Trust Bank PLC T/A V12 Retail Finance. ![]() ![]() Thomas's Cycle Revolution Ltd is authorised and regulated by the Financial Conduct Authority, Registration Number 720097. Thomas's Cycle Revolution Ltd acts as a broker and not the lender and only offers finance from Secure Trust Bank PLC T/A V12 Retail Finance. Certini Bicycle Co Ltd is authorised and regulated by the Financial Conduct Authority, Registration Number 737206. Certini Bicycle Co Ltd acts as a broker and not the lender and only offers finance from Secure Trust Bank PLC T/A V12 Retail Finance. ![]()
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